RCN CPAs & Business Advisors is a full-service accounting, tax, and business advisory service located in Kennesaw and Lawrenceville, Georgia. The firm was founded by Ray Rhoades in 1988 and has provided services to a wide variety of businesses and individuals since then.
The mission of RCN CPAs is to inspire and provide relevant support building successful and significant lives.
The firm provides Accounting, Tax, and fractional CFO services to growth-focused, forward-thinking small business owners.
The Business Development Manager has ownership of all aspects of designated Client relationships with a focus on business growth and client satisfaction.
The BDM Manages the setting, direction, and implementation of regional and business strategies with designated Clients to achieve business targets through growing the existing business and through identifying new business opportunities including the introduction and implementation of new products and services, The Business Development Manager reports directly to the Principals.
Responsibilities will vary, but examples include:
Identify new business development opportunities and take accountability for and manage the project evaluation of these.
Focus on achieving business targets through growing existing business and developing new business opportunities.
Monitor business results of designated clients and anticipate challenges and take proactive measures to accomplish targets
Solicit new clients in and around existing client and prospect’s locations.
The Business Development Manager is required to secure appointments through this effort and networking in order to supplement appointments produced by the appointment-setting department.
A minimum combined level of 10-15 appointments per week is required for the minimum standards of this position.
The BDM will need to be able to secure 3-5 appointments per week through his/her own efforts.
Give presentations on the firm’s accounting and payroll services and secure a minimum of $1,000.00 in new monthly recurring billings per month.
Work no less than 40 hours per week and be available at least two (2) evenings and Saturdays for those prospects who cannot meet during regular business hours.
Assist in the supervision and coordination of the inside sales personnel. Assist in the recruiting, hiring, training, and development of all inside sales personnel.
Provide management with required weekly productivity reports, pending client reports, and completed appointment reports.
Network within the local business community to increase the firm’s exposure for future business. This may include chambers, associations, trade organizations, etc.
Solicit prospective clients from existing clients.
Secure appointments through canvassing, cold calling and networking.
Visit clients and function as a liaison and communications link between this accounting/payroll firm and the client.
Sell new services to existing clients as they become available.
Consult with prospective clients on their accounting and payroll needs and design solution packages.
Provide feedback to the rest of the organization on how to better satisfy client needs.
Develop new accounts and maintain existing accounts.
Communicate and work with the production staff to ensure complete and accurate setup, installation, and delivery of services to new clients.
Maintain an accurate and up-to-date database of leads generated through prospecting.
Perform other job-related duties and responsibilities as requested.
Knowledge, Skills, and Experience
· Proficiency in Microsoft 365 productivity tools
· Bachelor's Degree in Business or related field, with typically at least 7 years professional experience in Business Services/Financial Services
· Experience of CRM systems
· Experience in the Atlanta, Georgia region
· Advanced knowledge and demonstrated mastery of core BD skills & competencies via the practical experience of a difficult nature
· Proven Relationship Management skills
· Proven Sales, Negotiation & Influencing skills
· Time management, multitasking skills
· Fluent business English both written & spoken
· Strong Microsoft Office skills (Word, PowerPoint, Excel)
· Creation & delivery of professional briefs and presentations
· Strong written and verbal communication skills
· Maintain confidentiality of sensitive information.